To further enhance the customer experience and implement the service philosophy of “Shining Together, Serving Far,” the Xiamen Branch of China Dadi Property Insurance Co., Ltd. has officially launched a one-stop online service for “policy modification + claims settlement” for family car insurance. Leveraging technology, it illuminates a new experience in insurance services, making policy modification and claims settlement easier, more efficient, and more considerate!
Online Correction: Frequent and Convenient
No need to visit the branch anymore!
Customers of family cars can complete the process online through the “Dadi Insurance” APP:
Changes in vehicle basic information
Vehicle transfer procedures
Adjustments to the coverage amounts of third-party liability insurance and occupant insurance
With the real-time assistance of online video customer service, the operation is worry-free and the process is smooth. Correction business is accepted immediately and processed quickly, truly achieving “no queuing for correction and service never closes.”
Online Claims Settlement: Small Claims, Quick Response
For claims involving non-personal injury and losses of up to 20,000 yuan, you can use the “Dadi Claims Treasure” or “Dadi Insurance” APP or mini-program:
One-click reporting
Remote upload of damaged photos + online damage assessment
Electronic signature confirmation of compensation + express arrival of funds
Even without meeting in person, you can claim compensation with peace of mind. “Instant response + quick arrival” significantly enhances the customer’s claim processing experience!
Service Highlights
One-stop, fully online, and express compensation!
This time, the Xiamen branch has innovated its service model, achieving a fully online closed loop for family car modification and claims processing business. This has broken through the limitations of time and space, allowing customers to enjoy a smart service experience where “with a mobile phone in hand, all business is available.” It also marks another solid step forward in the digital and intelligent transformation of Dadi Insurance.
Corporate Voice
“We hope to empower our customers with technology to provide them with a smarter, more convenient, and faster service experience, making insurance simpler and warmer,” said a relevant person in charge of the Xiamen branch.
In the future, the Xiamen branch will continue to focus on customer needs, optimize service processes, and further upgrade the service experience to provide more worry-free and reassuring insurance protection for our customers!
Disclaimer
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